January 16 at 10:28 am Reply
How a monopoly can restrict freedom of expression of 200 people? Telmex case, Infinitus censured us!. Carlos
Alvarez .*
Telmex is a telecommunications services company has been accused multiple times of monopolistic practices in the exercise of its business. Political scientists and opinion leaders, as is the case of Denise Dresser, Carlos Slim accused of having bought the company (formerly a state-owned) under public power and have been directly benefited from the acquisition.
Although every citizen as I care this much, on this occasion did not want to accuse Carlos Slim's something that I know. I'd rather give a practical example of how a company can restrict freedom expression of 200 people in a couple of days. Silence is something that has not been able to achieve neither the federal nor state governments which we have noted and criticized for their opacity, their lack of transparency and its lack of capacity.
This time we stopped a company to provide a bad service, it allows us to spread the ideas of nearly 200 people who make the draft CEINPOL. Les
story: Carlos Alvarez, CEINPOL Editor, working from home, where he has installed his office and from there coordinating the efforts of 200 people, non-profit and only wanting to help and transcend, write daily to This digital magazine of analysis political. His routine is as follows, after analysis of what is going to publish, check your mail where you have stored the publications that the editors sent him ahead as the day for which they are published, go to content management service which publishes publishing and then advertising on social networking sites like Facebook and Twitter.
This time it was impossible. Faced with poor service from a company that Tandeo the internet and on average it will cut about 10 times a day for periods of 5 minutes.
On Thursday January 14 15,260,430 picked up the report that is a mistake in "key Assignment "means that password to connect to the internet was wrong. Lie, because my key is the same for over 5 years.
The woman who served me told me I would restore service within 72 hours!. Impossible for a person who has to be attentive to the hundreds of emails to hundreds of comments on social networks, which have to interact with thousands of people in order to make the voices of CEINPOL reach thousands of readers who follow us daily.
Before continuing, I want to offer a public apology from the editors who have been affected by this situation and the thousands of readers who could not read us.
I should not be apologizing, but I have humility, and shame on me for hiring a lousy Internet service also gives me a courage and constant disappointments.
Today, I dialed back the number 01,800,123 22 22 to ask how was my report and in my desperation, I submitted to the person who assisted me in a dilemma, I said seriously answer me honestly if the service was failing for my password for my modem (which is also a waste and they gave me store TELMEX) or is a problem of TELMEX.
wait I said "little bit". That little bit lasted 10 minutes and just when I was Hang said, "is a massive problem to us." "Ah ... what good telling me" I replied.
is how I had come to a nearby cafe that smells of feet and the owner has a loud music that allows you to concentrate. But what choice do I have if I can work from the comfort and convenience that gives me the office I have installed in my home? I invite
Arturo Elias Ayub (@ arturoelias), chairman of the Telmex Foundation, an active Twitterer for an answer to 200 editors of CEINPOL honestly, do you ever failed the Prodigy Internet service? Why should respond yes you know what we feel unable to publish our opinions.
meantime, I demand to TELMEX restored and I guarantee I will not fail or I change my company this Monday January 18, 2010. It is unfair that we pay a service on time every month and do not allow us to work efficiently.
Sincerely,
necessary
# internet, # if re
* Carlos Alvarez Acevedo, a political scientist and journalist, educated at the Tecnologico de Monterrey. Consultant specializing in the Media 2.0, Public Policy and Electoral Strategies. Currently Editor of Intelligence Policy Center (www.CEINPOL.com.mx), Digital Review of Political Analysis. Content Advisor Web Trionicca Radio.
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